Privacy Policy
Privacy
When interacting with the various features at our site, you may provide us with personal information. For example, when you place orders at our site, you will also be asked to provide a credit card number and expiration date. In addition, when you browse our site, the choices you make may provide information concerning your interests. You may also wish to send us e-mail with your personal comments on the site or our services. Or you may decide to participate in an online discussion.
With the exception of certain limited and clearly stated exceptions more particularly described below, we do not share with third parties any personal information you provide to us. By "personal information" we mean information that can be used by someone to identify or contact you, such as your name, e-mail address, or mailing address. By "third parties" we mean anyone who is not directly involved in owning or operating the chikii.com Site, or in the processing, payment, or fulfillment of your order.
We use personal information you provide to process orders, to notify you of the status of orders, and for other purposes specific to features of our Site where we ask you for personal information. Each of our employees abides by our privacy policy, and only authorized employees have access to our customers' personal information. Our vendors that assist in the ordering and fulfillment process have also agreed to respect your privacy; however it is your responsibility to view the terms and privacy information listed on those sites.
In addition, unless you prefer that we not contact you in the future, we may use your e-mail address, for example, to notify you about new services or products we are offering, and new features at our Site. If you would prefer not to receive these e-mails from us, simply send an e-mail to info@chikii.com with your request.
To measure our visitors' interest in and use of various areas of our Site, including any advertising, we may rely upon aggregate information -- which is information that does not identify you. With this aggregate information, we may undertake statistical and other summary analyses of our visitors' behavior and characteristics. Although we may share this aggregate information with third parties, please rest assured that no information we provide to third parties will allow anyone to identify you, or determine anything personal about you.
By using our web site, you consent to our collection and use of information, in accordance with this privacy policy and terms of use. We may in the future decide to change our privacy policy. If we decide to change our privacy policy, we will post the changes on this page, so that you may always be aware of what information we collect, how we use it, and the circumstances under which we disclose it. Any changes in our privacy policy will only affect information you provide after the changed policy becomes effective.
Updates, Corrections, Or Deletions of Your Personal Information
Upon your request, and to the extent your request does not compromise our privacy or security policies, we will update and correct personal information you have previously provided to us. In addition, if you request, we will use commercially reasonable efforts to remove your name and personal information from our database. Please understand, however, that it may be impossible to remove this information completely, due to backups and records of deletions. If you wish to update your information, or to remove your name from our database, simply send an e-mail to info@chikii.com with this request.
Cookies
Unless you have chosen to disable it, your Internet web browser has a feature called a "cookie." Cookies are small text files that a web site can use to recognize repeat users, to facilitate the user's ongoing access to and use of the site, and to compile aggregate data to improve the site and focus advertising. Cookies work as follows: a web site will send a cookie to your browser that uniquely associates your computer with information the site can store for you. Your browser places the cookie in its cookie file. When you next access that site on your computer, the site recognizes the cookie, and makes the stored information available to you. We may use cookies to provide you with certain features at our site, such as holding items you put in your shopping cart between visits, and to help us better understand and respond to our visitors' interests and preferences. If you do not want us to use cookies to collect this information, most browsers allow you to disable the cookie feature. Please keep in mind, though, that cookies may be necessary to provide you with certain features at the site. Just as with other information, unless specifically notes, we do not share with third parties any personal information provided through the use of cookies.
Security
We have security control systems designed to ensure that your personal information, and particularly your credit card information, remains safe and private. When you place orders at our site, and provide your credit card number and other credit card information, we use Secure Sockets Layer ("SSL") technology. SSL technology encrypts the information you send -- scrambling it -- so that it is virtually impossible to decipher and read in transit. Our SSL technology is currently the industry standard.
Your browser will let you know when it is in "secure" mode. Rather than the standard "http" term, the Internet address will begin with "https", with the "s" standing for secure. In addition, most browsers in secure mode display a blue line along the top of the browser window.
If you prefer not to transmit your card information over the Internet, you may telephone or fax us the information. Simply record or print out your order information, and then click on “contact” in the “customer service” section to obtain the phone number to call us for further instructions.
All of the personal information we collect is protected against unauthorized access and stored on secure servers.
Exceptions
There are a few exceptions to our privacy policy. We may release or use personal information in connection with legal proceedings, or in response to a subpoena or court order. Additionally, our policy only applies to information you provide to us. You may provide third parties with information if you, for example, choose to participate in an online discussion, or click on third-party advertising at our site. We cannot be responsible for the conduct of these third parties. They may have policies concerning privacy and the use of cookies that differ substantially from ours, and you may receive unsolicited messages due to this conduct.
